Gold

Everything below is included.
The one nobody believes until they hear it

Your doors close at six. Your customers don't.

A med spa closes at 6. Somebody calls at 7:38 to book laser hair removal, gets a voicemail box, and calls the next spa on Google instead.

The AI answers that call in your business's name and books the appointment.

Hear it — a call that comes in after close
Lumiere Med Spa
Incoming call · Tuesday 7:38 PM · 1 hour 38 min after close
  1. AI receptionist

    Thanks for calling Lumiere Med Spa. Our office is closed for the evening, but I can still get you taken care of. What were you looking to come in for?

  2. Caller

    Oh — hi. I honestly didn't think anyone would pick up this late. I was looking to book a consultation for laser hair removal.

  3. AI receptionist

    Happy to help with that. Laser consultations run about thirty minutes, and the first one is complimentary. I have Thursday at ten fifteen in the morning, or Friday at two thirty in the afternoon. Which one works better for you?

  4. Caller

    Thursday at ten fifteen would be great.

  5. AI receptionist

    Perfect. Can I get your first and last name, and the best number to text the confirmation to?

  6. Caller

    Sure. It's Marcus Ellis. And the number is seven oh eight, five five five, oh one four two.

  7. AI receptionist

    You're all set, Marcus. Thursday at ten fifteen for a laser consultation. I've texted the confirmation to your phone, and it's already on the office calendar for the morning. Anything else before I let you go?

  8. Caller

    Nope, that's everything. Thank you.

  9. AI receptionist

    My pleasure. Have a good night.

Sample call, built to show how it works. Not a recording of a real customer, and Lumiere Med Spa is not a real business.

The booked appointment comes straight through to you.

Your booking software

Straight onto the calendar you already use.

Your email

Name, number, what they wanted, full transcript.

A text to your phone

So you know before you open the door.

The site keeps working after they leave

A website that answers, follows up and books.

A normal website sits there and waits. This one does the three things a good front-desk person does — it answers the question, it catches the call you missed, and it follows up when you forget.

What's wired in

An assistant on the page, 24/7

Answers the questions people actually ask — do you take my insurance, do you come out to my town, how much is a basic cut, are you open Sunday — and turns the good ones into a booking.

Missed-call text-back

Somebody calls and nobody grabs it. Within seconds they get a text: sorry we missed you, what do you need? Most people answer a text. Almost nobody leaves a voicemail.

Follow-up that doesn't rely on memory

You send a quote, then the week gets away from you. The follow-up goes out anyway, in your voice, on the schedule you set.

Booking straight into your calendar

They pick a time on your site and it lands on the calendar you already use. No back-and-forth, no double-booking.

Every lead in one place

Form fills, calls, chats and bookings all land in the same list, so nothing gets lost between your phone, your email and a sticky note on the dash.

Reminders before the appointment

Automatic text the day before. Fewer no-shows, and you didn't have to send a single one of them.

Everything here still starts as a real working demo you look at before you commit. Same as Bronze and Silver — you see it running on your own business before you pay for it.

Customers without an ad budget

Get found without paying for every click.

Ads stop the second you stop paying. This is the other lane — the one where people searching for what you do in the town you work in actually find you, and keep finding you next month too.

What that actually means
  • Your Google Business Profile worked properly. Categories, services, service area, hours, photos, questions answered. Most local businesses have this half-filled out, and it's the single biggest lever on the map.
  • Weekly posts written and published for you. Google rewards a profile that's alive. Send me photos from a job whenever it suits you — I write it, run it past you, and it goes out.
  • A page for each service, and each town you work. Somebody searching "gutter cleaning Yorkville" should land on a page about gutter cleaning in Yorkville, not your homepage.
  • The review flow feeding the ranking. Steady new reviews are one of the strongest local signals there is, which is why the review funnel and this piece work as a pair.
  • The technical side handled. Speed, mobile, schema markup, sitemaps, Search Console — the parts nobody sees and every competitor skips.

Straight answer on timing: this one is slow and then it compounds. Paid ads turn on today and off tomorrow. This takes a few months and then keeps paying. Anyone promising you page one in two weeks is selling you something.

Any workflow you want

Pick the part of your week you hate.

The receptionist is one automation. It happens to be the one everybody feels first, because a missed call is obvious money. But the same idea works on whatever else is eating your evenings.

Tell me the thing you keep doing at nine at night, and there's a good chance it doesn't need you.

Things owners have handed off

Quote follow-ups

The estimate went out Tuesday. Nobody replied. The nudge goes out Friday without you thinking about it.

Appointment reminders

Text the day before and the morning of. No-shows drop and you never sent one.

Review requests

Job's done, invoice paid, the ask goes out while they're still happy about it — not three weeks later.

Invoice chasing

Polite reminders on a schedule, so you're not the guy asking twice.

Inbox triage

Real leads pulled to the top, junk pushed down, so you're not reading forty emails to find the two that matter.

Job photos to social

You take the before-and-after. It gets cleaned up, captioned and posted, instead of dying in your camera roll.

How we decide what to build first

1. We map where leads fall through

Missed calls, slow follow-up, reviews nobody asks for. We start with whichever one is costing you the most, not whichever one is easiest for me.

2. I build it and wire it in

You get a working version to look at first — same rule as everything else here.

3. You tell me what to change

It said something you'd never say? Tell me, and I change it. That's included, not billed.

Included with Gold

Turn the customers who already like you into public proof.

You have happy customers right now who would leave you a review if someone asked at the right moment and made it take ten seconds. Almost nobody does either of those things.

How the funnel runs
  • The ask goes out at the right moment. Right after the job, the appointment or the payment — while they still remember how it went.
  • Happy customers get one tap. Straight to your Google review box. No searching, no logins, no hunting for your listing.
  • Unhappy ones reach you first, privately. They land on a message that comes to you instead of a public one-star. You get the chance to fix it before it costs you.
  • Reviews get replied to. Every one, in your voice. Google notices, and so does the next person reading them.
  • A stand or a QR sign for the counter. For the walk-in businesses where the easiest ask is the one sitting on the desk in front of them.

This is the same Google Optimization service I sell on its own for $200 a month. With Gold it's already in there.

The foundation underneath all of it

The whole site, and the whole brand.

None of the automation matters if the thing people land on looks cheap. So Gold starts with everything in Bronze and Silver already done — the site, the domain, and a real brand built around it.

Already included before we automate anything

The website

Unlimited pages, built around what you actually do, on your own domain. Fast, mobile-first, and yours.

A custom logo

Drawn for your business, in every file you will ever need — web, print and vector.

Print-ready business cards

A matching card design you can send to any printer, editable forever. New number, I redo it.

A social profile kit

Matching profile picture and banner, sized right for Facebook, Instagram and Google.

Your photos cleaned up

So the site looks shot, not snapped.

Unlimited edits, forever

Text me the change. New price, new hours, new photos. No ticket system, no per-change fee.

See the full Silver breakdown →
How it works

How we get there.

1

We map the gaps

Where leads actually fall through — missed calls, slow follow-up, reviews nobody ever asks for. We start with whichever one is costing you the most.

2

I build and wire it

The site, the brand, and the automation behind it. You get the working demo first, same as any other build.

3

It keeps working

It answers, follows up, and asks for the review while you are out on a job. You tell me what to change and I change it.

Let us talk about what to automate first.

Gold is a real conversation, not a checkout. Tell me how the business runs now and I will tell you honestly what is worth automating.

Prefer to talk? Call or text 312-221-7558